Hackrate for Jira Cloud

Setup

1. Sign in to Hackrate as a program administrator.
2. Open the program’s Manage page and find Integrations → Jira Cloud.
3. Select Connect Jira Cloud and approve the requested Atlassian permissions.
4. Choose the Jira site, project, issue type, priority, and synchronization settings.
5. Save the configuration. Reports in that program can now create or link Jira issues.

Data and permissions

Hackrate requests Jira permissions needed to read and update issues, comments, attachments, users, projects, and dynamic webhooks. OAuth access and refresh tokens are encrypted at rest. The integration only uses Jira sites explicitly approved during the Atlassian consent flow.

Disconnecting a program stops synchronization and does not delete existing Jira issues. See the Privacy Policy and Terms and Conditions for more information.

Support

For setup, security, or data-deletion questions, use the Hackrate contact page.