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Are you looking for a Bugcrowd alternative?

During the process of choosing a security testing service, companies need to carefully evaluate aspects such as their specific requirements, financial constraints, and overarching priorities. Before making a choice, it’s best to conduct a comprehensive analysis of options.

Check out our comparison between BugCrowd and Hackrate, discussing similatities, pricing structures, and other factors that set the two providers apart.

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About Bugcrowd

Bugcrowd has been around since 2012, making it one of the oldest players in the bug bounty industry. Their long-standing partnerships with numerous companies reflect a high level of satisfaction among users.

Bugcrowd offers a range of services tailored to different customer needs and budgets. From their core offering, Bug Bounty, to services like penetration testing, attack surface management, and vulnerability disclosure, they've got a comprehensive lineup to address various security requirements.

Bugcrowd alternative for small and medium-sized companies

Quality of experts

Bugcrowd’s Triage team faced challenges with rapid growth, struggling to find the right experts, resulting in the churn of companies and the departure of ethical hackers due to slow triage processes and occasional low quality. They have since partially addressed the issue and achieved success by winning programs like the OpenAI bug bounty.

Prioritizing high-paying clients

Due to the prioritization of high-paying clients, small and medium-sized businesses might not receive the same level of service or attention. This potential discrepancy in service levels between larger and smaller clients could be a consideration for small and medium-sized businesses.

In-depth comparison of Bugcrowd & Hackrate

	Bugcrowd	Hackrate
Signing up	There is an onboarding process in place, which allows for almost immediate initiation of testing, minimizing the time required for full system integration. The platform provides ample resources, including training and documentation, for a smooth start	We prioritize a customer-centric approach over an automation focus. The Hackrate team provides personalized attention and ensures faster responses. We possess in-depth expertise in both local and regional markets.
Report validation	Due to the rapid growth of the Triage team, finding suitable cybersecurity experts posed a significant challenge for the company. During this period, they entrusted many junior individuals with responsibilities.	We give particular importance to the report validation team, striving to have professionals who comprehend both the technical dimensions and the business implications when addressing a security vulnerability.
Monitoring ethical hackers	BugCrowd currently does not have a technological solution for monitoring the testing of ethical hackers. The volume of submitted reports serves as an indicator to assess the extent of thoroughness in the testing process.	We emphasize affordable testing with real-time transparency. HackGATE™, our ethical hacking monitoring gateway, utilizes a distinctive application-level architecture. We decrypt communications, enabling us to analyze events in much greater detail.
Attack Surface Management	They monitor the attach surface area within the framework of the bug bounty program	We noticed a gap in the market where a limited number of companies actively evaluate their internet-facing IT assets. Many digital elements remain untested, leaving companies unaware of potential solutions. At Hackrate, our emphasis is on guiding clients towards progress, placing a focus on profound technical expertise and tailored solutions.
Pricing	Due to their market position and track record, they are considered a bit expensive but still affordable.	We provide competitive pricing and adaptability to accommodate customer requirements. Being a smaller yet highly flexible organization allows us to deliver cost-effective solutions, making them particularly appealing to companies and businesses.

Summary

BugCrowd is well-suited for large companies with a substantial budget. However, its elevated cost and emphasis on larger clients might make it less suitable for small and medium-sized businesses.

Prioritizing the unique requirements of our customers, Hackrate is a dependable and cost-effective option for startups, as well as small and medium-sized businesses. We provide tailored solutions and advanced monitoring capabilities.

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Hackrate

Our platform helps companies to identify software vulnerabilities in a cost-efficient way. It provides a secure and centralized view of ethical hacking projects for your company.

US Patent Applied for HackGATE #63/645,845